SARITA, Rahma; BANGSAWAN, Satria; PANDJAITAN, Dorothy RH. The Influence Of Personality Traits And Self-Congruity On Customer Satisfaction And Brand Loyalty At El’s Coffee In Bandar Lampung. International Journal of Environmental, Sustainability, and Social Science, [S. l.], v. 5, n. 2, p. 475–488, 2024. DOI: 10.38142/ijesss.v5i2.1041. Disponível em: https://staging.journalkeberlanjutan.com/index.php/ijesss/article/view/1041. Acesso em: 7 jun. 2026.